Problem with the editor's files

[mruwa1z]

Hi!
I was about to post few infos and then the thing happened. I've already replaced the files on my server with the ones from pivotx_latest archive downloaded from here - nothing happened. Can you help? Every button in the editor acts like that.

EDIT:
I'm using the 2.3.9 release. Now, i don't know if it's just the editor issue, probably not.

[Harm10]

It looks like an editor problem.
What happens when you change the type of the editor to be used for your userid? (You can do that through My info which is in your language Moje dane).
Or use another browser?
Or set another language for your userid?

[Colp]

I've just updated to 2.3.10 and have encountered this same problem. I open and entry in the WYSIWYG editor without issue, but the source editor button opens a blank box like this. I renamed the editor_wysi directory (for backup) and copied the files back over from 2.3.9, but there's no difference. Running 2.3.9 has no problems.

I'm using Chrome (version 37.0.2062.103 m), which gives me the blank box, but I've since tried Firefox (version 3.0) and that works properly.

[Harm10]

I tried to reproduce your problem in Chrome but I couldn't.
I am using 38.0.2125.104. So perhaps upgrading Chrome could help?

Just noticed this from the screen shot given that the title of the window is not translated.
If you also have this and are using English (see inc_init_tinymce.tpl in /templates_internal then possibly your /editor_wysi files are inconsistent.
You could try to check them or (if you have no customization done) just re-upload the files.

[jasonJM]

I know this post was from a few months ago, but I am having the same problem but reuploading those files did not correct the problem. What other options do I have to reinstate the HTML editor window?

FYI, I was also trying to update a url in a hyperlink and the little url window also comes up blank.

Thanks

Jason

[Harm10]

What happens in another browser? And are your translation strings in the windows translated?

[jasonJM]

Its the same in othr browsers

When the html editor window opens the title bar says #advanced_dlg.code_title

When I try the html link option it has a similar title of #advanced_dlg.link_title


Thoughts?


Thanks

Jason

[Harm10]

Perhaps check the entire content of folder editor_wysi? You can safely delete the folder and then upload it again.
Also check inc_init_tinymce.tpl in folder templates_internal

You do not see any html or script errors reported in your browser?

[jasonJM]

Okay so I have deleted both the editor folder and init file and re-uploaded them but the problem still remains.

Next step was opening the web console in firefox and then accessing 'the page' in pivotx back end to try and edit it. Upon loading the page the web console reported an alert 'Use of Mutation Events is deprecated. Use MutationObserver instead.' The file listed for the problem is tiny_mce_gzip.js line 128.

Following that I clicked on the page in general (bothing specific) and the web console threw another alert, this time it was 'Use of getPreventDefault() is deprecated. Use defaultPrevented intead'. The file for this was jquery-1.8.2.min.js

Then I clicked the html editor button. The blank window came up but no other alerts or errors were reported in the web console

Following that I opened firebug and re-did the above procedure but no warnings or errors came up. I also tried these in Chrome and IE 11 but same results as per Firefox, i.e. no joy

J

[jasonJM]

Hi,

just wondering whether anyone has other suggestions on how to fix this problem. I still cannot update the content of my pages through the html source window, nor update any links.

Thanks

Jason