Need some help--webmaster is unavailable!!

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Need some help--webmaster is unavailable!!

Postby VA-Anne » Fri Jul 29, 2011 10:34 pm

Our UK-based webmaster isn't available due to a family emergency, and I am not familiar with PixotX, other than to change text. We have an opt-in box on our Home Page which offers a .pdf download. I want to add a .mp3 download to it, as well. However, I can't even find the opt-in box, and can only see the text on the Home Page. I can find where I can upload the .mp3 into Media, but have to make sure it is linked to the Opt-In, which I can't find. Any help (and I'd need specific instructions) would be great. I am happy to compensate for helpful assistance that will lead to our doing this task.
VA-Anne
 
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Re: Need some help--webmaster is unavailable!!

Postby Harm10 » Fri Jul 29, 2011 10:41 pm

Some additional information would be helpful. Like what version are you on? Do you know how to login into PivotX administration? Maybe a link to the site involved?
And probably someone will need FTP access to change the files. Can you provide that?

Otherwise it would become rather difficult..............
Quality is in the detail of things............

Want to change or update your PivotX site? Mail or PM me!
I can also convert your site to a Wordpress site!
Harm10
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Re: Need some help--webmaster is unavailable!!

Postby VA-Anne » Sat Jul 30, 2011 3:47 am

Harm10 wrote:Some additional information would be helpful. Like what version are you on? Do you know how to login into PivotX administration? Maybe a link to the site involved?
And probably someone will need FTP access to change the files. Can you provide that?

Otherwise it would become rather difficult..............


It's PivotX2.1.1, and, yes, I do have user access. I'd be happy to privately provide the additional information if I hear from someone who is able to assist.
VA-Anne
 
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Re: Need some help--webmaster is unavailable!!

Postby Harm10 » Sat Jul 30, 2011 9:56 am

You can mail or PM me. Perhaps I can have a brief look. Otherwise I can ask someone else from development.
But I don't have a lot of time this weekend (or come to think of it coming week).
Quality is in the detail of things............

Want to change or update your PivotX site? Mail or PM me!
I can also convert your site to a Wordpress site!
Harm10
Developer
 
Posts: 2011
Joined: Wed Jun 17, 2009 9:37 am
Location: Somewhere in The Netherlands (aka Holland)

Re: Need some help--webmaster is unavailable!!

Postby Harm10 » Sun Jul 31, 2011 9:48 pm

I think this problem is solved. Or not VA-Anne? ;)
Quality is in the detail of things............

Want to change or update your PivotX site? Mail or PM me!
I can also convert your site to a Wordpress site!
Harm10
Developer
 
Posts: 2011
Joined: Wed Jun 17, 2009 9:37 am
Location: Somewhere in The Netherlands (aka Holland)

Re: Need some help--webmaster is unavailable!!

Postby VA-Anne » Sun Jul 31, 2011 10:06 pm

Sort of...I found the thankyou.html, but can't figure out where to upload the mp3, so it can be a part of that...but, you know what, it's really not your problem, so don't want to impose any more than I have.

IF you know of a webmaster who is familiar w/PivotX, is proactive (i.e., makes marketing suggestions), and responsive, I'm certainly open to suggestions. I'll get the accurate FTP from the host company early this coming week, to avoid that problem.

Anne Marie
VA-Anne
 
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