Backup = empty ZIP files

[hansfn]

Please be careful when applying this patch, I think the server hog should be investigated?!

This is rubbish. Applying this patch means to make only the changes I did in revision 2303, and if you follow the "text changed" link in the URL I posted above, you'll see that the change was in two lines which in no possible way can affect the server load. However, you grabbed PivotX Latest (after my recommendation!) which contains many other changes ...

I'm not questioning the fact that using PivotX Latest might have given you problems with server load. It seems I might have had the same problem myself when upgrading one of my servers. We are looking at it.

I downgraded to earlier version (unfortunately losing the wzup and pivote count)

Why on earth did you loose those extensions? You can just copy the folders.

Addition: the problem seemed to start when I installed and tried Google Chrome.

Thx for the info, but you can relax - a specific browser can't cause higher server load. What can happen some times is that a web application can cause high load on the computer running the browser.

[PvC]

Hi Hans

You're right about the first point. I installed the pivotx latest, not just the patch. Sorry for this confusion, must've been the time of night and/or my fright.

Also, I did not lose the extension, but the counts of the totals. The reason is exactly what we discussed earliers this thread:
I reinstalled a previous 'full-ftp' backup --- which included old wzup-count files, thus setting my last posts count to zero.
It's almost 'funny' that this happened now, after previous discussion.
(add: shows a 'weak' point in the wzup and pivote extensions, btw: the files that hold the counts are not included in the backups)

[Bob]

Hi,

We'll definetely look into it. There's no reason why PivotX 2.1 should be slower than 2.0. I've had no issues with this yet, though, but Hans might have an idea where to look. We'll keep you posted!

[hansfn]

@PvC: Sorry if the "rubbish" comment sounded too harsh.

add: shows a 'weak' point in the wzup and pivote extensions, btw: the files that hold the counts are not included in the backups

Extensions should use the pivotx/db folder to store their data (for many reasons). Many you can contact the extension authors about this?

[PvC]

Extensions should use the pivotx/db folder to store their data (for many reasons). Many you can contact the extension authors about this?

Both Pivote and Wzup store their data in a pivotx/db subfolder, so that's OK. But these folders are not included in the ZIP backup (= only templates + settings) and also not in the manual MySQL dump. So manual backup should almost be made by FTP on a daily basis.

[hansfn]

OK, I see. If you use a flat file database, you can make a back-up of all entries. This back-up contains everything in the db folder. If you use a MySQL database, that back-up type isn't present (because no entries are in the db folder). I'll see if I can fix this so also MySQL users, easily can get a backup of the complete db folder.

ADDED:

Problem solved in revision 2310 - grab PivotX Latest. I added a new option to take a back-up of the complete db folder.

[PvC]

Problem solved in revision 2310 - grab PivotX Latest. I added a new option to take a back-up of the complete db folder.

That's great, thanks! But I guess I'd better wait with installing Pivotx latest until the possible server load problem is solved too.
Better not risk my provider kicking me off-line when I bring down the server once again

[hansfn]

The high server load issue is fixed - see revision 2311. I just had to fix it since it kept my server down for the last days ... Now you can grab PivotX Latest

[PvC]

Thanks again for your great support! Always makes me wonder how you keep up with so many user questions/remarks/requests!

BTW - the backup of the configuration files is now a bit redundant since these files are also included in the backup of the db folder.

[hansfn]

Yes, the backup of configuration is redundant, but very handy if you just want to back-up the configuration and not everything else in the db folder.